Pinnacle Heating Ltd
Terms and Conditions
About these terms
These terms apply to services supplied by Pinnacle Heating Ltd, trading as Pinnacle Plumbing & Heating (company number 12847563).
Quotes
Quotes are based on the information you give us and any survey we carry out. Quote validity: 30 days from the date of issue. If the scope of work changes, we will explain the change and agree it with you before continuing.
Payment
Repairs and servicing are payable on completion. Boiler and heating installations require a 25% deposit to book, with the balance due on completion. We accept bank transfer, debit and credit card. Finance is available on installations over £2,000, subject to status.
Cancellation
You can cancel within 14 days of accepting a quote at no charge. After that, or within 48 hours of a booked visit, we may charge for materials ordered specifically for your job.
Guarantees
All our work carries a 12-month workmanship guarantee. New boilers carry manufacturer warranties of up to 10 years when registered and serviced annually; we register the warranty for you.
Gas work
All gas work is carried out by Rob, who is Gas Safe registered, in line with the Gas Safety (Installation and Use) Regulations 1998.
Access and safety
You agree to give Rob safe access to the property and to any appliance or system involved in the work.
Liability
Nothing in these terms limits liability that cannot be limited by law. Our total liability for any claim is limited to the value of the work in question, except where the law does not allow this.
Governing law
These terms are governed by the law of England and Wales.
Contact
pinnacleplumbing77@gmail.com, 07361 811190.